At DCAM Productions, we’re always grateful to hear from our clients, but there’s something particularly rewarding about receiving a thoughtful review that reflects the effort we put into our work. Recently, Erin from Cannanda left a Google review that truly made our day. Cannanda, a health and wellness company with a strong focus on natural products, approached us to produce a series of training videos. Their aim was to educate their staff and clients on product usage and the science behind it. With the stakes high, our goal was to deliver something clear, professional, and engaging. Erika’s review reflected exactly what we strive for in every project: clarity, collaboration, and results.
Her words were simple but packed with meaning: “Jude was wonderful to work with! Expectations were clear. Down-to-earth, helpful, and easy to work with. Recordings came out great and we’re happy with the results. Would work with DCAM again! Thank you!” This review hit all the right notes for us. It’s one thing to complete a project, but it’s another thing entirely when a client feels so positively about the experience that they take time to leave feedback like this.
This is a picture that Erin took and shared on the review featuring Dr Lee, the product specialist and Jude Lazaro.
The Beginning of the Project with Cannanda
When Cannanda first reached out to DCAM Productions, we were immediately excited. Training videos can sometimes be seen as dry, but I believe that with the right creative approach, they can be engaging and impactful. Cannanda had a clear vision—they wanted to ensure their content was as informative as it was accessible, especially given the technical aspects of their product line. This vision aligned perfectly with our philosophy: delivering polished, user-friendly content that stays true to a brand’s ethos.
From the outset, we knew communication would be key. So, I made it a priority to set clear expectations with Erika and her team from the start. Every detail, from the scripting process to the final post-production edits, was laid out in advance. We broke the project into clear phases, ensuring that Cannanda would be involved and informed at each step. In our initial meetings, I sensed Erika’s dedication to her company’s mission, which made me even more motivated to help them convey their message effectively.
Collaborating with Erin and the Cannanda Team
One of the things that stood out the most throughout this project was how collaborative Erin and her team were. At DCAM Productions, we pride ourselves on being a flexible and approachable team, and it was clear that this approach resonated with Cannanda. The atmosphere during production was relaxed yet focused. I always find that the best results come when there’s mutual respect and open lines of communication, and with Cannanda, this was exactly the case.
I remember one particular day during the shoot when we were recording a section that covered some complex product details. It could have easily become overwhelming or repetitive, but Erika’s enthusiasm and clear direction helped streamline the process. It was a great example of how effective teamwork between client and production team can elevate a project. There were moments where we made real-time adjustments based on their feedback, which added to the collaborative spirit and helped ensure we got the best results.
Erika mentioned in her review that I was “down-to-earth, helpful, and easy to work with.” That means a lot to me personally. Video production, especially when it comes to training content, can sometimes feel intimidating for clients who may not be familiar with the process. I’ve always believed that one of our roles at DCAM Productions is to make the process as seamless as possible. We’re here to guide, offer expertise, and, most importantly, listen to our clients’ needs. It’s not just about creating high-quality content, it’s about ensuring that the entire experience is smooth and stress-free.
Delivering the Final Product
After filming wrapped up, we moved into post-production. This phase is where the magic happens, and it’s often the most time-consuming part of the process. I was particularly excited about editing Cannanda’s training videos because we had captured such strong content. There were plenty of clear, concise moments that communicated the core message of their brand. It was just a matter of ensuring the flow felt natural and the visuals supported the key information.
We sent over drafts at each stage, giving Cannanda the opportunity to provide feedback and suggest adjustments. This level of collaboration is something we offer to all our clients—it’s important that they feel in control of the final product, and with Erin’s team, this worked flawlessly. They were incredibly thoughtful with their suggestions, which helped us hone the final cut and get everything just right.
When we sent over the final versions of the videos, it was gratifying to hear their positive feedback almost immediately. Knowing that Cannanda was not only happy with the finished product but with the entire process really reinforced the importance of maintaining strong client relationships. As Erin noted, “recordings came out great, and we’re happy with the results.”
The Impact of Positive Feedback
Erika’s review is a great reminder of why we love doing what we do at DCAM Productions. Beyond the technical aspects of filmmaking, it’s the human connections and the satisfaction of helping a business reach its goals that make this work so fulfilling. We don’t just aim to create videos; we aim to build trust and deliver a service that our clients feel good about from start to finish.
Hearing that a client would “work with DCAM again” is the highest compliment we could ask for. It tells us that not only did we meet expectations, but we created an experience worth repeating. Erika’s review also reaffirms that we’re on the right path with how we approach client communication and project execution.
Looking Ahead
As we continue to grow and take on new projects, reviews like Erin’s help us refine our processes and strengthen our reputation. Every piece of feedback—whether it’s praise or constructive criticism—pushes us to do better. With Cannanda, we saw once again how important it is to keep things clear, professional, and personable. The results speak for themselves, and we’re thrilled that we were able to deliver a product they’re happy with.
We’re excited about the possibility of working with Cannanda again in the future and hope that this project is just the beginning of a long-term collaboration. As for DCAM Productions, we’ll keep striving to make every client feel as valued and understood as Erika and her team at Cannanda did. It’s moments like this that remind us why we’re in this business: to create meaningful content and lasting partnerships.
DCAM Productions is a full-service video production company based in Toronto, serving all regions of the Greater Toronto Area, including Mississauga, Brampton, Oakville, Vaughan, and Markham. Specializing in corporate videos, commercials, promotional content, and training videos, we offer services from concept development to post-production. Our team excels in cinematography, editing, motion graphics, and storytelling, ensuring a seamless production experience. Whether you’re looking for branded content or social media videos, DCAM Productions delivers high-quality, engaging media that resonates with your audience. We pride ourselves on creativity, professionalism, and results-driven content across the GTA and beyond.
